As most small businesses face struggles during these times, we find ourselves not immune. We feel fortunate that it looks like The Dutch Oven Bakery will survive, however we need to make some changes, at least temporarily.
First, in an effort to give our staff that have remained dedicated through this craziness a break, we will be closed on Sundays. Our hours of business will be Tuesday through Saturday from 6:30 AM until 5:30 PM.
We are also making some major changes to our deli/café area. There are a few reasons for this. Ingredient costs have went through the roof, if we are lucky enough to get what we order. Our staff feels like we are letting customers down when we have to tell you that we are out of a product. It is getting more and more difficult to get product. Even though it is a global supply chain issue, we still do not like not being able to satisfy the customer. This decision was also made to help alleviate some of the stresses our employees are under. Finally, staffing shortages do not allow us to give each customer the attention you deserve. This was a tough decision to make, but we strongly believe it is the correct one to save this business.
The changes to the deli area are as follows. We are temporarily ceasing all made to order meals. We will however offer some alternatives. We will continue our soups and add premade sandwiches and other grab and go options.
Our hope is that things return to normal soon. I fully believe there is a silver lining in every situation, you just have to look for it. We are going to try to take advantage of this setback and learn new ways to provide our customers with even better products and services. While we are disappointed to make this decision, we are very excited about some of the new ideas we have discussed.
We apologize for the temporary changes and thank you in advance for your understanding and for your continued support. We truly have great customers and we appreciate each of you.