A 50% Deposit is required up front so that I can source your cute cutters, spectacular sprinkles, fabulous food colours and the perfect packaging. Your payment will reserve your pick-up date too! No show = No cookies
Your cookies are best enjoyed fresh. Not showing up to the agreed upon pick-up time, forfeits your order. But take heart, they will be donated to a family in need. Need to reschedule
your pick-up? No problem! Please reach out 10 days prior to your pickup time. Refunds/Cancellations
I can offer refunds up to 24 hours after the payment has been accepted. Unfortunately, after that time, I cannot offer refunds as your cutters or decorations order has likely already been placed. But the good news – you get the order! Cancellations within 24 hours of placing order will receive a refund. After 24 hours a fee will be assessed for cancellations. If you need to reschedule your event, please let us know as soon as possible. We’re happy to help you reschedule your event. Delivery Clause
All orders are pick-up only. Delivery can be an option if you live within 20 miles of the pick-up location with an additional fee of $15! I love a good drive bonus if that drive is past a Starbucks!). Pick-up Dates and Times
Delivery and pick up times are set upon ordering. This is because other customers need their cookie and cake fix too! We have bulk pick-up dates to accommodate most schedules – so put that pick-up in your calendar! Cottage Food Laws
This order has been made in a home kitchen not inspected by Texas Health Department. Our kitchen is not nut free, egg free, dairy free, gluten free. Boring disclaimer, but we have to say it per the law. *tips cowboy hat* *straightens Sheriff pin*
