Dikkelicious cakes
Where every cake 🎂 is a masterpiece
From elegant crowns to modern luxury designs and timeless wedding creations…… We turn your special moments into unforgettable moments 💝 Deposit and cancellation
70% Deposit due on placement of order. Balance due 1weeks before delivery. No work will be started unless paid in full. Please note that some preparations start well in advance. No re
funds will be made for orders cancelled before the date of delivery, the full amount will be lost.
2.2. Small orders or late orders
Late orders or orders less than the value of R1000 ,payment must be made in full on placement of order.
3. Delivery and Collection:
3.1. Collection
On collection of the cake, risk passes to the client the moment the cake has been handed over. No responsibility whatsoever will be taken by us for any damages or deterioration of the cake due to unfavorable conditions or storage.
3.2. Delivery
No deliveries will be made. The collection or delivery of a cake is the client’s own responsibility.
4. Best before dates and allergy information:
We cannot guarantee a nut/egg/allergy free environment when making our cakes. Advise and recommendations will be given on the best before date and how to handle and store the cake. We however cannot take responsibility for these uncontrolled environments once delivered.
5. Non-Edible Decorations and Structure:
Non-edible decorations will be listed on delivery. Items like wired sugar flowers, plastic/metal or wooden dowels for structure, cake boards, ribbon, pins etc. These items must NOT be included on any cake once cut. The structure of the cake is made on a non-edible (metal/plastic) frame. Cake within 1cm of this structure should not be served to guests. You must not eat cake that had come into contact with the frame and you must not eat the frame.
6. Copyright:
Designs and logos remain the property of Dikkelicious Cakes and may not be published, sold, printed or
distributed without our consent.
7. Privacy:
We see all your information given to us as private, and no data/details will be given to another party without your consent.
8. Liability:
If a mistake has been made that do not adhere to the order specifications signed by you, we are only liable to the amount of the cost of the specific cake. No losses beyond this point.
9. Customer Satisfaction Guarantee:
We promise to make your brilliant cake according to your requirements provided on our order form. If the cake is for any unforeseen reason dry or stale, refund to the cost of the cake will be given if 90% or more of the cake is returned within 24 hours of delivery. A personal meeting will be arranged for the
tasting. Telephonic complaints will regarding the taste or quality of the cake will not be accepted, and no refunds will be made in this regard. With placement of your order, we will accept that you have read and understood the terms and conditions above
