28/03/2026
🎂 ORDER & PAYMENT
Full payment or deposit confirms your order.
No order is secured without payment.
🎂 QUALITY GUARANTEE
We take pride in providing fresh, high-quality products.
If you are unhappy with your order, you must notify us within 24 hours of collection/delivery.
🎂 COMPLAINTS
All complaints must be supported with clear photos/videos of the product.
Products should not be fully consumed or discarded before a complaint is assessed.
🎂 REFUNDS & REPLACEMENTS
We do not offer refunds without reasonable evidence of a fault.
Where a valid issue is found, we will offer:
• A replacement cake, OR
• A partial refund (depending on the situation)
🎂 NON-REFUNDABLE
No refunds for change of mind, late cancellations, or failure to collect.
🎂 AGREEMENT
By placing an order, you agree to these terms and conditions.