Visit my website for pictures of my designs, flavor choices, cake sizes and # of servings, wedding cake info, etc. [email protected]" rel="ugc" target="_blank">[email protected]
Cakes by Vicki creates custom cakes to wow you and your guests and make your memories even sweeter! Now delivering FREE to most locations below!
Willis * Montgomery * The Woodlands * Conroe * Shenandoah * Magnolia
I learned to decorate cakes at “Jamails of The Woodlands” in 1976 at the age of 16. Went on to “college”, Art Institute of Houston, where I learned a few artsy ticks. :) I worked a couple years as a cake decorator for Kroger after college before completing my 29 years there as a staffing coordinator/lead booth cashier. Through the years I worked with my mentors, Mom and Ruthie, at Candlelight Cakes and Catering. I had the urge to start my own business in 2009 and cakes had to be it. Said “See ya Kroger!” They say to follow your passion, right? I only do 2 or 3 cakes per week so I don’t experience “cake lady burn-out.” ;) Send me an email to get started on your next celebration cake and make your memories even sweeter!
RETAINER, PAYMENT AND CANCELLATION POLICY
• We require a $50.00 NON REFUNDABLE retainer fee to reserve your order. Sorry, NO EXCEPTIONS.
• Since we make limited number of cakes every week, this retainer fee guarantees and reserves a time frame for the making of your cake.
• Retainer fee applies toward purchase price.
• You will receive a PayPal invoice, for retainer fee, at time of order or quote. A PayPal account is not necessary to utilize the service. They accept all major credit/bank cards.
• Your date has NOT been reserved until your retainer has been received and you have received a confirmation email. Until that time, your date is available to other clients. Keep in mind, many dates are booked up 4-6 weeks in advance.
• Your date is available at time quote was made. If your date becomes booked by the time you make your payment it will be refunded in the manner it was paid.
• Cakes by Vicki is not responsible for the Client not having a cake supplied by Cakes by Vicki if the Client fails to complete all payments required prior to the event by the specified deadlines.
• All cake orders must be "Paid In Full" prior to 7 days within due date. If payment is not made in full by at least 7 calendar days before the event date, NO cake will be made and the order will be canceled with forfeiture of all monies paid to date. The Client is responsible for keeping track of any payments due and ensuring their timely payment.
• Cancellations prior to 7 days before due date will forfeit Retainer Fee. All other payments will be refunded in the manner they were paid.
• Cancellations within 7 days before due date will forfeit all payments. (Of course, some circumstances will be considered such as natural catastrophe, death in immediate family, medical emergency of immediate family member)
DELIVERY or PICK-UP
• FREE DELIVERY is included within 15 mile radius of I-45 @ League Line Rd. (Outlets at Conroe, Cracker Barrel)
$1.50/mile for anything over 15 miles.
• Free delivery includes most areas near The Woodlands, Shenandoah, Conroe, 242
• Delivery time and location must be scheduled in advance and is subject to availability.
• If no one is available at prearranged delivery address and time, cake will not be left and no refund will be made. If schedule allows, I will redeliver to same address for additional $50.00 fee paid via PayPal before delivery.
• We are not responsible for damage after cake is delivered and set up by us.
• You are responsible for providing an appropriate and secure table and environment for the cake. Cakes are heavy and require a sturdy table, and optimal room temperature of 75 degrees or below.
• SPECIAL EXCEPTION for cakes to be picked up at Cakes by Vicki: Rather than delivery, You may choose to pick up your cake at my location on Lake Conroe, Longstreet exit.
• With this option, you will receive 10% off the quoted price.
• Prior arrangements regarding pick-up time is necessary.
• Cakes, up to three tiers, are constructed to withstand normal transport.
• Make sure to arrive in an air conditioned vehicle and place cake on floorboard and away from the sun. While it is generally not a problem for clients to transport smaller cakes, self-transporting any cake is at your own risk.
• Liability: Cakes by Vicki does not recommend clients self-transport cakes over 3 tiers tall, or any cake more than 1 hour and is not responsible for any damage that may occur to any client-transported cake once it has left our location. If you or a representative picks up and sets up the cake, you assume all liability and responsibility of the condition of the cake once it leaves possession of Cakes by Vicki.
• 30 minute window for pick up time will be scheduled at time of order. Anyone arriving 30 minutes or more late without prior notice will incur a late fee of $15 per hour.
