11/17/2021
Do you want to be a part of a fun working environment? Work with Ben & Jerry's!
Please apply online http://ctbenjerryjobs.com
Job Type: Part-time/Full-time/
Team Members and Manager positions available
Salary: up to $15.00 /hour including tips
Our ideal candidates will be able to work independently, in a positive team environment, have reliable transportation, and flexible hours.
OBJECTIVES:
To assist the Manager in the daily operations of the scoop shop. To work as a member of the scoop line team performing a variety of duties including scooping ice cream, handling cash, baking, cleaning and maintaining excellent customer service. To support and perform all job duties as directed by the Manager.
PRIMARY ACCOUNTABILITIES:
Ensure that all of our products are served to the customers, as outlined in the Scooper’s Training Handbook.
Learn all operating systems, products, flavors, and standards outlined in the Scooper’s Training Handbook, with an added emphasis on ergonomics and safety for scooping and other work functions.
Provide assistance in the daily operations for their shift including store & staff appearance, customer service, cleanliness, compliance with all safety and operating standards, merchandising and production and inventory of waffle cones, and baked goods
Ensure customer satisfaction with friendly, timely service and proper product handling.
Ensure that all opening and closing procedures are followed and executed in a timely manner.
Ensure proper product portioning through daily scoop practice, tracking all lost product, and recording all product used on the daily ice cream inventory form.
Follow all cash register and cash handling systems established by the Manager to ensure the accuracy of all register and cash transactions.
QUALIFICATIONS:
Strong mathematics skills, comfortable handling money and counting back change.
Excellent communication (both verbal and written) and interpersonal skills.
Ability to work independently. A self-starter.
Ability to handle a wide variety of tasks at one time while serving customers.
Highly organized, energetic, team-oriented individual with a positive “can –do” attitude and a strong commitment to outstanding customer service.
Physical aspects of the job include; oversize merchandise handling, bulk containers of ice cream weighing up to 17 pounds, supply orders, general cleaning and maintenance, and standing for up to 8 hours per day.
The store is open 7 days per week, morning and evening hours; the individual must be willing to work nights, weekends, extended hours and holidays.
