Thank you for signing up for our HoneySuckle Sweetness baking / decorating classes! We are excited that you will be joining with us! Please note that due to the availability of spots we require 100% payment in advance to secure your spot. In order for us to offer these courses, all course materials must be purchased in advance and cannot be returned. We cannot offer a refund should participants no
t be able to attend during the time slot they have registered for. Please refer to our Class Refund Policy for details. Additionally, if you, your child/their friends, etc., have food allergies, we require you to read our Allergens Statement before registering for a class. Our recommendation is that you do not register for one of our classes is you have a food allergy, as we can not provide a 100% contaminate-free zone. If you have any questions, please call or text us at (205) 260-9368. HoneySuckle Sweetness Class Refunds Policy
• All classes are non-refundable.
• If you (or if you have registered your child/their friends) are unable to attend class for any reason, you may:
a) If you notify HoneySuckle Sweetness within 72 hours of said class of your inability to attend, you may transfer your session to another scheduled class as long as spaces are available. Please check out available classes on the Events Tab of our page. There will be a 25% administrative fee applied / deducted from what you have already paid, and you will owe the balance/difference for the class you transfer to. This can be submitted via paypal or square. b) No transfers are permitted for notifications after 72 hours prior to class window. Allergen Statement
Regarding: egg, wheat, gluten, peanut, tree nut, soy, dairy, fish, shellfish products, and/or other allergens. HoneySuckle Sweetness, LLC has been dedicated to providing SweetTreats for all of your holidays and special moments in life, as well as providing fun and exciting baking and decorating opportunities, since March of 2019. The safety of our customers and students is very important to us. Our goal is to be up front and clear about our products, as well as our recommendations, so there won’t be any misleading information or confusion about the products or services we provide. Please be advised that should you choose to purchase our products, or register and attend our classes, that you are doing so at your own risk. We do not claim to specialize in any specialty products. We do not specialize in allergen-free products. Please feel free to contact us directly regarding any questions you may have about any of our products or classes offered. We strongly advise anyone with any food allergies to make a sound decision in trying/consuming/purchasing our products, or registering and attending our baking or decorating classes. We cannot ensure a contaminate free zone. We care about our customers and our students and our desire is for you to enjoy our products and classes without question. When in doubt, please contact us directly to discuss your concerns at (205) 260-9368. Our recommendation is that if you have one of the allergens listed, or another allergens not listed, that you do not consume our products or register and attend our classes. HoneySuckle Sweetness is a home-based bakery business licensed and operating under the Alabama Cottage Food Law. We use known allergens in our baking such as gluten, egg, soy, dairy, and nut products. Any of our listed “Gluten Free” offerings are produced in a kitchen that is not a Gluten Free, contaminate-free zone and therefore cross-contamination can occur even though Gluten Free ingredients are used. HoneySuckle Sweetness is committed to our customers and students and we do our very best to provide quality products. Work spaces are kept neat and are cleaned daily to insure we provide the safest environment possible. We do not promise that our products are completely free of allergens such as, but not limited to, gluten, dairy, egg, soy, wheat, and nut. We do not have dedicated kitchen utensils, mixers, sinks, etc. for our regular products vs. Gluten Free products. We strive to provide quality baked goods but we cannot be responsible for any and all acts, illness, sickness, or harm that may be directly or indirectly caused by cross-contamination contact of our products during production, as well as any alteration to them once they leave our bakery. Additionally, once our SweetTreats leave our bakery care, HoneySuckle Sweetness, and any of its affiliates, disclaims any and all liability for any cross contact or alteration of our products that may directly or indirectly come from contact with any food allergens, and/or other products or services that may contain or may have had contact to these allergens. HoneySuckle Sweetness, and any of its affiliates, disclaims any and all liability for any cross contamination that may have occurred with any of our Gluten Free products that a customer chooses to purchase from our bakery. Customers have been advised on our practices and hygiene policies regarding allergens before their purchase. Our goal is to provide safe and delicious SweetTreats to our customers and students. If you choose to purchase, consume, or gift our products, or register and attend our classes, you are doing so at your own risk and HoneySuckle Sweetness cannot be liable in any manner. We invite you to ask questions by calling or texting us at (205) 260-9368 or emailing us at [email protected]. We strive to answer all questions as quickly as possible. Order and Cancellation Policies
At HoneySuckle Sweetness, our goal is to provide delicious SweetTreats for you and your family for every day, as well as for those special moments in life. We are a home-based bakery business. We will use your images you send us as inspiration, however we cannot and do not promise exact replicas of another person’s work. At this time, we do not provide tiered cakes, smooth edge/side cakes, or cakes and goodies that require refrigeration. Additionally, please note we do not offer fancy writing on our decorated sugar cookies. You can view all of our styles and offerings by visiting our photo galleries found on our page. Custom orders require a 50% deposit that is non-refundable to secure the order. If a deposit has been requested, your order will not be confirmed and placed on our bakery calendar until that deposit is received. We will notify you that we have received your deposit. We utilize PayPal and Square for our deposits. We also accept cash in-person. We do not accept personal checks. Once a deposit has been made and your order is confirmed, your 50% balance due can be paid at the time of the scheduled pick-up. Please be advised that should you choose to cancel your order within three (3) weeks of your pick-up date, your deposit is not refundable and is non-transferable to another order. Scheduled Pickups: Since we are a home-based bakery business, we do not maintain standard operating store ours as most store-front bakeries do. Because of this we ask that you pickup at the pre-determined time and day we outline and agree upon during the ordering processes. If that time needs to change, please contact us quickly as possible to help us in making other arrangements to accommodate schedules. Finally, when placing your order - please place your orders through the messaging system on our page and not by commenting on a product image we have posted. This will help ensure that we capture the entire conversation and promotes accuracy and clear understanding in your desires for your order.
