Please see my photo albums to see work I've done Sassy ‘n Sweet Bow-tique takes great pride in producing quality machine embroidered & handmade goods. Goods purchased from Sassy ‘n Sweet Bow-tique will be inspected for manufacturing flaws and defects prior to embroidery. Sassy ‘n Sweet Bow-tique customers are responsible for selecting the correct size, color, and/or style of goods. Sassy ‘n Sweet
Bow-tique is not responsible if the customer has a change of mind or size. Order the color and style you want and the size you need. If you aren’t sure, please contact us and we will work with you to get you the item/size/color you desire. Copyright/Trademark
Sassy ‘n Sweet Bow-tique will not reproduce copyrighted material and cannot accept any liability for copyright infringement for agreeing to reproduce a customer’s design. Customer agrees to hold Sassy ‘n Sweet Bow-tique free and harmless from all liability, and indemnify Sassy ‘n Sweet Bow-tique for any loss, damage or injury, which Sassy ‘n Sweet Bow-tique may suffer as a result of producing said design. The obligation of the customer shall extend to payment for all legal fees and other out-of-pocket costs incurred by Sassy ‘n Sweet Bow-tique as a result of the reproduction of the design requested by the customer. Returns
Due to the personalized and custom nature of our services, we are unable to issue refunds. Garment Care
Follow garment care label. For best results, turn inside out and do not over dry when laundering. Before ironing, place a handkerchief, sheet or thin pillowcase over the embroidery to prevent scalding of thread. Due to varied water conditions and the effects of harsh detergents, bleach, hot water, and individual laundering, Sassy ‘n Sweet Bow-tique makes no guarantee against fading, bleeding, shrinkage, or any other deterioration of garments or embroidery during or following laundering. Because cleaning methods and garment use are beyond my control, no warranty of length of service for wear, size, color stability, fabric strength, or embroidery condition after the product is used is offered or implied. Customer Supplied Goods Policy
Sassy ‘n Sweet Bow-tique may agree to embroider on a customer supplied item under the provision that it will be at your own risk. Sassy ‘n Sweet Bow-tique reserves the right to refuse any item presented if we deem the risk to high (ie. Antique items etc)
Sassy ‘n Sweet Bow-tique accepts no responsibility for goods that get damaged or destroyed due to a problem with the goods themselves (ie. unsuitable for decoration process), or because of machine malfunction, or any other cause outside of our control. If your goods get ruined because of human error on our part, we will repair
or replace those goods with similar items. If the goods are irreplaceable, we will reimburse you for the cost of the goods. You may be asked to produce receipts to prove their value. The replacement value will be for the cost of the garments only, and will not include any other existing decoration, or added value. If the value of any individual piece exceeds 30.00, it must be declared at the time the order is placed. We reserve the right to refuse any order we feel is too risky. In no case will our liability exceed 3 times the value of the decoration on the ruined garment or garments
Shipping Policy
****Please refer to the USPS holiday planner to determine the shipping estimates during holiday times of the year: https://www.usps.com/holiday/welcome.htm. All orders will ship within 3-5 business days from the date of payment (excluding large orders – in which case time may be extended for production). All packages will be sent via USPS (with a tracking number if cost permits). Expedited mail will be provided upon request at an additional cost. Sassy ‘n Sweet Bow-tique will ship to the address provided by Etsy/Paypal unless otherwise requested at the time of your order. Sassy ‘n Sweet Bow-tique is not responsible for lost or damaged shipments
Limitation of Liability
Sassy ‘n Sweet Bow-tique is not liable for personal, economic, or property damage arising from the sale, shipment, storage, handling or use of the goods. In no event will Sassy ‘n Sweet Bow-tique be liable for any consequential damages (including, without limitation, loss of use or lost profits), or any damages suffered by any third party
