10/03/2017
Know anyone that would like to work for a fun upbeat cake shop? Two openings: Customer Service Specialist and Production Cake Specialist.
IMMEDIATE OPENING
Customer Service Specialist
Hours: 35-40 hours per week, Monday 10:30am-5:15pm, Tuesday-Friday 8:45am-5:15pm, along with an occasional Saturday 10:45am-1:15pm. This is a full-time permanent position. Hours are not flexible.
Compensation depends on experience. $10-$12 per hour
Training wage is $9 per hour for the first 2 weeks
Cakes de Fleur is an award winning custom make-to-order cake shop. Our ideal Customer Service Specialist must be able to learn and understand the process of creating cake. The Customer Service Specialist must ask questions, listen to answers, gather information, and share information in order create an order that can be easily used to create a custom cake.
Basic duties: Answering the phone, responding to emails, taking payment, and presenting finished products.
What makes this position fun:
• Our clients are mostly happy. We participate in their most important life events by creating cakes for Weddings, Birthdays, and many other events.
• Cakes de Fleur makes very cool cakes. If a client can dream it up (and they give us enough time) we can generally make it for them.
• You get to meet wonderful people.
• You get to work with a team of talented individuals.
What makes this position challenging:
• Customers don’t always know what they want or how to express it.
• Understanding the cake production cycle works so that you can know if a customer request is possible, and how to put the order into production.
• Prioritizing customer requests.
• Working with difficult or strong personalities.
• The work is fast paced… with moments of slow. It’s knowing how to handle both.
Please apply if you meet these requirements:
• You like to work.
• You are willing to ask questions.
• You can organize things and clean things up and see things that need attention. And throwing a batch of aprons in the washer is ok with you.
• You can adapt to change
• You have phone skills, computer skills, and customer service skills
If this sounds like something you might be good at and enjoy, please come and talk to us. Apply in person Tuesday-Friday between the hours of 9am and 5pm at:
Cakes de Fleur
235 W. Plymouth Ave. STE 2 (3750 South)
Salt Lake City, UT 84115
801-474-2253
Get to us from 300 west. We are on a dead end street between 300 west and the Trax Line.
IMMEDIATE OPENING
Job Title: Production Cake Specialist
Hours: 35-40 hours per week
Salary: Depends on skills and experience, begins at $9 per hour
Small busy cake shop seeks energetic person with a good eye and steady hand to help create production cakes.
Basic Job Description:
Must be able to learn to frost basic cakes.
Must be detail-oriented, with a strong commitment to quality.
Must be able to take verbal direction, understand, and follow through.
Must work well in a diverse team environment.
Must be flexible in work environment and able to handle change.
Must be reliable.
• Must clean up after self.
Trained decorating experience is not required for this position.
For consideration, please apply in person Tuesday-Friday between the hours of 9am and 5pm at:
Cakes de Fleur
235 W. Plymouth Ave. STE 2 (3750 South)
Salt Lake City, UT 84115
801-474-2253
Get to us from 300 west. We are on a dead end street between 300 west and the Trax Line.
Cakes de Fleur creates custom, high quality cakes made purely from scratch ingredients.