06/07/2026
I want to address something publicly so there is no confusion.
Yesterday, I spent the day in the ER and did not get home until late yesterday evening. As many of you know, I had a major surgery in November that nearly cost me my life. One of the risks I was warned about was having complications afterward, and unfortunately that is exactly what happened.
Because of this medical emergency, there were some customers who did not receive their orders, even though some orders were already baked, decorated, and completed. The reality is that I physically could not deliver or finish what needed to be done. No amount of planning, determination, or hard work can prevent a true medical emergency.
My number one goal has always been to provide quality work and happy customers. Anyone who knows me knows I push myself hard to make sure orders are completed on time. In this situation, however, there was simply nothing more I could do.
Every affected customer has been contacted, and refunds are being issued. As stated in my customer contract, unexpected emergencies can happen, and when they do, I will do everything I can to make things right. That is exactly what I am doing.
If people choose to complain, that is their right. But please do not assume customers were left without their orders because I didn't care or didn't try. There is always more to a situation than what is seen online.
I am now home and starting a new medication that should hopefully begin helping in the next day or so. I appreciate the patience, understanding, prayers, messages, and support from those who have checked on me.
I do have hospital paperwork and photos from my visit, but I don't feel the need to post them online. My health is personal, and I hope my word is enough.
Thank you all for your continued support of my small business and for showing me grace during a situation that was completely outside of my control. ❤️
