08/18/2026
Hey friends. I hope everyone had a great weekend. I just wanted to share some FAQs to clear up any questions you may have about drops,custom orders, pick ups, etc. Feel free to send a message with any questions!
What is your refund policy?
After an order is placed, the customer must request a refund within 24 hours. After that period, a refund will not be honored. This goes for both drops and custom orders
How long do cookies keep fresh?
My cookies are baked fresh as close to your pickup date as possible. For the best flavor and texture, they’re best enjoyed within a few days. They can also be frozen and will keep well for up to 3 months
How do I reheat cookies?
It is best to warm them up on the microwave for 10 second intervals until level of desired gooeyness is attained
I missed pick up, what's next?
Please do your best to ensure you’re availability when placing your order. I will hold cookies for 24 hours. After that, I will drop your order and no refunds will be issued
Cookie flights - Can I customize?
Each cookie flight is thoughtfully curated for the drop. To keep quality high and costs manageable, flavors are pre-set and not customizable.
Do you do custom orders?
Absolutely! Let's connect. Send an email to [email protected] or shoot me a direct message. If this is a bulk order for cookies, cookie cake, etc. I require at least a 3-week lead time. I will only fulfill orders if my calendar is open
Are you a real bakery?
Dough Daddy is operated under the Minnesota Cottage Food License out of my home. I cannot ship my treats at this time. I am limited, per my license, to certain items I can produce. If there is a flavor you'd like to see, feel free to reach out!
