06/26/2022
Good Evening Everyone!
It's survey time!
It's so easy to scroll on through a post and keep going. It takes time to read and reply. I am asking you to take time to reply this time, because it helps me better serve all of you.
Golden question:
Have you tried C? (Not going to say the name of the cookie chain, but you know who they are.) Have you tried Diva Dough? If you have tried BOTH, this question is for you!
Serving you the very best is very important to me and I can only improve if I know where the improvement needs to be.
A couple quick sides notes:
1. I am NOT thin-skinned so do NOT worry about offending me!
2. Most of you probably know, we started Diva Dough MANY months before we had any clue "C" would soon be in our area. We could see that colossal cookies were sweeping the nation and we thought it seemed like so much fun, so we started the recipe development process. That process was long. We had many failed batches, mediocre batches, underbaked batches, overbaked batches and so on. Our development process was 7 months long during which time we fed copious amounts of trial batches to friends and family seeking feedback, opinions and constructive criticism. We. worked. SO. hard. on our cookies. We didn't take the easy route of google or Pinterest. We developed our own recipe right down to our very own scratch made vanilla.
After perfecting our base dough, we began creating many flavors. We currently have 127 different flavors!!
Our latest? Tiramisu!
Here's what we want to know:
How would you rate our cookies vs. their cookies? We are not talking about pricing, marketing, or their iconic pink packaging. We are simply talking about quality.
Rate them from 1 to 10.
Rate us from 1 to 10.
Remember, we are looking for HONESTY so we can improve wherever we need to improve. So, give it to us straight. We can take it.
What do you LOVE about Diva Dough? How can we improve?
Go!