10/08/2026
Called it! I’ve ordered not 1 but 2 card readers from Toast since Friday and we have received 0/2. The expedited 2nd order went out “next day” Tuesday but has been chilling at Fedex in Southie for the past 2 days 🤗 Not ordering a third…. FYI they are HQ’d IN BOSTON, like I could drive 15 minutes and pick it up but no, they use faraway warehouses [prob some cost-saving move to keep more of that fancy VC money 🤔]
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I am grateful we have a way to take online orders at a volume that lets us stay in business, sincerely. But we pay for that. YTD it’s ~$2k so far for their services [monthly fees + HW] plus around $20k [yes TWENTY THOUSAND 🤔] in credit card transaction fees. $22k [just this year! We’ve been with them since 2019!] to get this bummer level of care. Not an isolated experience either [their support is always sooooo nice but slow and almost never what I need]. Glad we don’t treat our customers like this 🤮
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Anyhow, long way to say please order online for tomorrow, we can do credit cards but it’s on our handheld, so slower. Also the battery on that keeps dying, so I’ll prob need a new one of those soon. CANT WAIT TO ORDER IT AND GET IT [stay tuned for the next chapter!] 🤗 Hopefully back to normal Sat + Sun. TIA for sticking with us through our nonsense.
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This week, Lox Love is going to the Boston Area R**e Crisis Center. The news lately just underlines how much our community needs the kind of care and services that places like Boston Area R**e Crisis Center provide. Please give a bit if you can, thanks so much ❤️
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Regular days, regular hours. Cinny Rolls Fri + Sat. Please make sure your online order really went through especially w/ ApplePay. Don’t drive crazy. Excited to feed everyone this weekend 😘😘😘
PS Why don’t you just leave? They are the only POS that lets you pick your quantity of bagel kinds in a bulk item, so we are stuck. For now.
