Invoice must be paid in full within 48 hours of invoice date to have your order confirmed and scheduled. Invoices can be paid via Paypal, Venmo, or Square and this information will be on the invoice. If payment is not received in full within 48 hours of the invoice date, your order will not be scheduled and will be CANCELLED. Payment of invoice acknowledges you are aware of and agree to the terms
and conditions.
2. Any orders canceled three weeks (21 days) or more before in advance of the pickup date will receive a 100% refund. Orders canceled two weeks (14 days) in advance of the pickup date will receive a 50% refund Orders canceled one week (7 days) in advance of the pickup date will not receive a refund. The payment may be used for a future order dependent upon availability. 100% refund will be given if I have to cancel orders in the case of an emergency. If the order is not picked up on the arranged pickup date and time and no communication from the customer has been received within 24 hours after the pickup time window, the order will be canceled and the payment will be forfeited.
3. Any changes made to the order within 7 days of your pickup date are not guaranteed and may be subjected to additional charges which will be determined at the time of the requested change. If the requested pickup date is within 7 days of today, a $50 Rush Fee may apply.
4. Orders over $200 require a $75 retainer fee to secure your order and date. Payments on large orders may be made in two installments. The balance of an order is due 2 weeks (14 days) prior to pickup/delivery. If an order is cancelled prior to the balance due date, payments made will be refunded minus the retainer fee. If an order is cancelled 7 days (1 week) before the scheduled pickup/delivery date, no payments will be refunded.
5. This food is made in a home kitchen and is not inspected by the Department of State Health Services or a local health department. We strive to maintain the highest quality products in a sanitary and clean environment. While the products themselves may not contain certain allergens, they are made in an environment in which those items are present, such as peanut butter. It is the buyer's responsibility to notify us of any known allergen or any food restrictions of the recipient. Consume all products with caution if a known allergen exists.
6. Our items contain one or more of the following allergens: Wheat, Dairy, Eggs, Nuts, and Soy.
7. Baked by Joy Leigh is not responsible for any damage to orders once the order has left Baked by Joy Leigh's possession. Sugar cookies are to be kept at room temperature. Do not leave them in direct sunlight or in heat.
8. Baked by Joy Leigh does not complete orders containing copyright images. For example, Sesame Street, Paw Patrol, Disney, etc. Your cookies may not be identical to inspirational photos.
9. I photograph all my orders to use on social media and my website. I reserve the right to post photographs of your order.
