FAQs
*Cancellation policy-Kindly give 24hr notice to cancel an order. Anything within 24hr is subject to a fee 50% of purchase price.
*Rolls are baked fresh to order. Any orders not picked up at arranged time are subject to cancellation to maintain freshness and food safety. If you need to delay your pickup by 24hrs or less, please notify Sweet Hope so your rolls can be refrigerated for safety an
d freshness
*Where are you located? We operate as a Cottage Law Bakery out of a home in Wildwood, MO.
*How do I cook the rolls? If you like, remove the lid and warm in a 350 deg oven for 5-8min until gooey.
*Are there nuts in your products? We will never offer a product with tree nuts or peanuts in our recipe. There are tree nuts and peanuts in our kitchen but they are tucked away in the pantry during production.
*Do you want payment prior to pickup? You will receive an invoice through email. Please pay the invoice with a bank card or through Venmo to confirm your order prior to pickup. If you need other payment arrangements, please ask.
*Why isn't there much icing on the rolls? Our rolls are sweet and wonderful with just a drizzle of icing. Much more and we risk focusing the flavor on the icing and not the roll itself. Plus, when there is a drizzle, there's always "the best one" for every taste
*Why do the rolls all look a little different from each other? Variety is the spice of life! These rolls are all hand rolled with an old fashioned rolling pin. You won't find a dough press or any other machines in our kitchen. So some days they roll a little thicker, some a little thinner. We make all of our fillings by hand so sometimes the oreos are a little chunkier than others and so on. Same with our breads! Banana bread is completely dependent on how the bananas are feeling that day on whether they will puff up or not. It's the beauty of making everything from scratch and by hand. It's all delicious in the end! We are so glad you are with us!
