All proceeds benefit Theresa Oliver Hope and a Future Foundation which plants seeds of faith in our youth who display a servant's heart via scholarships. Policies and Payment Terms for Custom Cookie -Orders must be placed NO LATER THAN 3 weeks before event
ALL proceeds go to Theresa Oliver Hope and a Future Foundation. I am excited to bake delicious custom cookies for you but I want to make sure
we are on the same page before I fire up the oven. By placing an order with me, you will be deemed to have agreed to these policies and terms.
1. Unless otherwise stated, custom cookies are sold by the dozen at $35/dozen. This includes our basic vanilla or lemon vanilla flavors. Each dozen may include up to 3 designs and up to 4 colors without incurring an additional charge. Other flavors such as chocolate or pumpkin spice are $40/dozen. Inspiration pics are welcome but we do not copy another cookie artist’s designs. Instead your cookies will be as unique as your special occasion. And as always I will be happy to design something special just for you!
2. Orders should be submitted as early as possible to ensure availability on my baking schedule. Orders may be placed via FB Messenger, Instagram Direct Messenger, text or call 540-497-3948. I will respond quickly to your order inquiry.
3. Your order will not be considered confirmed until full payment is received. Once your order is confirmed, I will reserve time for your order on our calendar. If payment is not received within 48 hours of placing your order, your time slot will be given to the next customer on my wait list. Orders placed less than ten days in advance must be paid for in full within two hours of payment request.
4. If you cancel your order more than 7 days before your delivery date, 50% of your payment will be forfeited and 50% will be given to you in the form of credit to be used at a later date.
5. If you cancel your order 7 days or less before your delivery date, your entire payment will be forfeited.
6. Cookies that are not collected on the agreed delivery date will be fed to hungry hubby, sons, bonus sons and grandsons.
7. If you are unhappy with the design of your cookies upon receipt, please contact me to discuss. In order to receive a credit, the cookies must be returned to me. Thank you for your cooperation. Looking forward to baking lots of cookies for you in the future.