02/26/2026
This is hard for me to write.
I recently made a mistake. I forgot a banner order. Even typing that makes my stomach drop because that is not who I am. I take so much pride in my work, in my word, and in the trust people place in me. Dropping the ball like that is embarrassing and painful — especially knowing it hurt someone else in the process.
There is no excuse. I take full accountability.
What I will say is that I am still healing from one of the most traumatic seasons of my life. I am rebuilding, relearning, and sometimes carrying more than people can see. That doesn’t justify my mistake — but it is the honest truth behind how something slipped through the cracks.
Being labeled something I am not has been incredibly heavy. But instead of shutting down, I want to lean in. I want to make things right in the only way I know how — by giving.
So I will be blessing three individuals with a free 3x4 banner. These will be created at my discretion, and I will privately choose the recipients. This isn’t a marketing tactic. It’s my heart trying to restore what was damaged.
To those who have shown me grace — thank you.
To the person I disappointed — I am truly sorry.
And to anyone who has ever felt like one mistake defined them — it doesn’t.
I am human. I am learning. And I am committed to doing better.
With love,
Lexi 🤍
🚨 edit to add: I also want to gently remind everyone — just because you are seeing one side of a story does not mean you are seeing the full truth.
When only selective details are shared publicly, it can create a narrative that feels complete — but it may not reflect the entirety of what actually happened. A refund was issued. Multiple free banners were offered in good faith to make things right. That part has not been highlighted.
I have taken accountability for my mistake. What I will not do is continue engaging in online back-and-forth.
At this point, any continued harassment or false statements will be documented and handled appropriately.
I stand by who I am, the work I do, and the way I correct my wrongs.
And I will continue creating.
