07/10/2023
We are starting to implement new rules and regulations within our business model. What this means for our clients:
50% of your payment is due to secure the date once confirmed and the other 50% will be due 7 days prior to the delivery date. No order will begin without full payment. This ensures all attention is dedicated to your special order.
The %50 due before is non-renfuable, as we purchase things from special websites to make your vision come true. Gold leaf, special characters, different air brush colors, etc. This does NOT mean you are charged for each product separately, only what we use to create your vision.
We do this also because we allow for a certain amount of time for the complexity of each product, and if you cancel last minute, it takes away from the slots that we turned down for other's orders that could have been used in that space.
Lastly, we shop for each cake individually. We want you respect your time as much as we hope you'd respect our time and dedication to your project.
We hope you'll join us through these growing pains. We will start shouting out the clients receiving these products so you can see what the feedback looks like in real time.
