08/04/2026
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# # 🚨 COMMUNITY WARNING: OVERPAYMENT SCAM TARGETING DEATH DOULAS 🚨
Fellow Doulas, please be on high alert. There is an active, highly coordinated phishing and overpayment scam specifically targeting the end-of-life care community.
Scammers are weaponizing our empathy to steal thousands of dollars. The script below is being sent to doulas across the country, changing only the state name depending on your location.
# # 📄 The Exact Script They Are Using:
"Hello, I am looking for an end-of-life doula for my father. Could you please confirm areas you cover in [Your State], whether you provide in-person services, and whether you currently have availability? Thank you for your time. I look forward to hearing from you."
# # 🔴 Known Scammer Aliases Used So Far:
* Ashley Cook ([email protected])
* Taylor Matthews
* Rachel Pocklington
# # 🕵️♂️ How the Scam Works:
1. The Hook: You reply, and they tell a heartbreaking, urgent story about a terminally ill parent (often claiming a strict 2-month prognosis).
2. The Barrier: They claim to be hearing-impaired or hospitalized. They will refuse phone or video consultations, insisting on email or text only.
3. The Check: They eagerly sign your contract and mail you a cashier's check or corporate check.
4. The Overpayment: The check arrives written for thousands of dollars more than your required deposit.
5. The "Favor": They claim the extra money was an "accident" or meant for another coordinator. They ask you to quickly wire/Venmo/Zelle the excess back to them or a third party.
6. The Hit: Days later, the bank discovers their check is fake or stolen. The bank reverses the full deposit, leaving you legally responsible for the thousands of dollars you wired away.
# # 🛡️ How to Protect Yourself:
* Enforce Video/Phone Consults: Real families want to talk to you. Never take a client who completely refuses a live call.
* Clearance Period: Never refund "overpayments" until a check has fully cleared and settled (which can take up to two weeks, regardless of when funds "appear" available).
* Trust Your Gut: If they ask broad questions about an entire state rather than a specific city or town, it is a script.
Please share this with your local networks, regional boards, and doula collectives!
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# # 🏛️ How to Report This to the FTC
Reporting this helps federal authorities track the scammer's bank accounts, IP addresses, and email patterns.
1. Go directly to [ReportFraud.ftc.gov](https://reportfraud.ftc.gov/).
2. Click the "Report Now" button.
3. Select "Job, investment, money-making opportunity" or "Something else" as the category.
4. When asked for the details, paste the scammer's email address, name used, and the exact text of the email they sent you.
5. Specify that this is an "Overpayment/Fake Check Scam" targeting independent healthcare/caregiving businesses.