11/02/2025
Hi all!
Wow! We did not expect such an overwhelming response to our post about being hacked! So many people reached out with suggestions and we are truly grateful. π We just wanted to make a quick post to clear up any confusion and answer the questions everyone is emailing and DMing us with.
1) The account was not hacked, but we were never locked out of the account. Our owner received an email at 1:04am on Monday 10/27 that a new email address had been added to the account. Thankfully our owner was awake at that time and choose the "it wasn't me" option. She then recovered the account, changed the password and checked to make sure that 1) the suspicious email address wasn't still on the account and 2) that we were logged out of any devices we shouldn't be logged in on.
2) A bit later that morning the business Facebook was working fine. Up until around 10am. That was when our owner could see the business page profile on her phone, but wasn't able to switch over to it. After much back and forth with Meta support it was found the page had been deleted somehow.
3) When you lookup the old business page name it says "This content isn't available right now. When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted." And all attempts to recover the page through the help center have failed because it doesn't register us as having lost access to a page.
4) As saddened as we were to have the page deleted, we were devasted to have lost all of our Facebook friends and the contacts that we had made. All of the posts and vids and content we posted? We have copies of all that, but we don't have copies of our friends list or our DMs.
This isn't a post requesting help! It's simply to tell people what happened to our old account if they search for us. We believe this hack is from the latest data breach that involves 183M stolen records. This included passwords and login credentials for Google, Apple, Facebook and Instagram! Be careful out here everyone! And that this as a friendly reminder to change your Facebook password regularly!