01/22/2014
The Stereo Shoppe
Boise Id.
We decided recently to look in to putting a theater room in our home. I went down to the stereo shop on Fairview and set up a time for them to come out and measure and take notes on the proposed room I had in mind. Their tech spent a couple hours at the home checking every thing possible, including spending half and hour in the attic. When he was finished he told me to expect a quote after, but the week of Christmas, which was two weeks away. He explained that they were very busy this time of year. Ok, so I wait. Christmas comes and goes, as does the new year. Sometime after the 1st I stopped in to their store. Upon entering I see 5 men standing around, all of whom work there. I get the attention of my salesperson and he goes off in to the back to look for my quote. He comes back and tells me that its not done. Ok, so I leave and wait some more. About this time I called two other theater installation companies for estimates. Another week goes by, both of the other companies came and provided their quotes. So I decided to call the stereo shop again. My salesperson tells me that its almost done, and that I should hear from him on next Monday, or Tuesday at the latest (1-13, 1-14.) That week comes and goes. Tuesday the 21st I get a call from them. The person on the phone asks me if I have received my quote yet......
Are you kidding me.
So in the end I decided to do them a big, big favor. I took my business elsewhere. After all, if they really are so busy that they cant even provide an estimate in over 45 days, then they must be too busy and need less business.