09/12/2026
🍪 BUTTER THAN EVER BAKERY — ORDER POLICIES 🍪
Thank you for supporting my small business! 🤍 I truly love getting to create cookies for your birthdays, showers, weddings, holidays, and all of life’s special moments.
As my bakery continues to grow, these policies help me stay organized, protect the time that goes into every custom order, and make sure I can give each customer the quality and attention they deserve.
🤍 BOOKING & DEPOSITS
Once you message me with the date you need your cookies and I confirm availability, I will pencil you into my schedule.
A 50% non-refundable deposit is required no later than 2 weeks before your scheduled pickup date.
If I haven’t received your deposit by the 2-week deadline, I will attempt to reach out. If I don’t hear back or receive payment, I will not begin your order or turn my oven on.
If you reach out after the deadline and still want your order, I may be able to accommodate you depending on availability. Your order will then be considered a rush order.
Rush fees:
• 1–2 dozen: $25
• More than 2 dozen: 20% of the order total
Rush orders are accepted based on availability and are never guaranteed.
Your deposit is non-refundable because there is work happening behind the scenes before I ever begin baking — communication, planning, designing, finding or ordering cutters, purchasing supplies, and reserving space in my schedule.
🤍 FINAL PAYMENT
The remaining 50% balance is due at pickup.
Cookies will not leave my hands until the order has been paid in full.
At this time, I accept:
• Cash
• Venmo
• Apple Cash/Apple Wallet
🤍 ORDER MINIMUMS & PRICING
Custom decorated cookies start at $45 per dozen with a 2-dozen minimum.
I may accept a 1-dozen order at my discretion if the designs are quick/simple and I already have the necessary cutters and supplies on hand.
If a smaller order requires me to special-order cutters or additional supplies specifically for that order, it may not be accepted.
Final pricing may vary depending on design complexity, details, packaging, and other special requests.
🤍 CANCELLATIONS & DATE CHANGES
If you cancel after paying your deposit, your deposit is non-refundable. It compensates me for the time I’ve already spent communicating, planning, designing, and preparing for your order and for reserving your date.
That being said, I understand that life happens! If you’re dealing with a genuine emergency or your event unexpectedly changes dates, please reach out as soon as possible. I am very understanding and will work with you whenever reasonably possible.
If an emergency happens on my end and I am unable to complete your order, your deposit will be refunded in full. I will also provide a discount toward a future order for the inconvenience.
🤍 CHANGES TO YOUR ORDER
All order details and designs must be finalized at least 2 weeks before pickup.
Once we reach the 2-week mark, changes cannot be made to the established colors, theme, wording, shapes, or designs.
You may ask to add additional dozens after the deadline if you need more cookies. I will accommodate this if my schedule allows, but the established designs will remain the same.
Please communicate your ideas and respond to messages so everything can be finalized before your 2-week deadline.
🤍 INSPIRATION PHOTOS & CREATIVE FREEDOM
I LOVE seeing your inspiration pictures — please send them! 🤍
They are incredibly helpful for showing me the colors, theme, style, and overall vision you have for your event.
However, inspiration pictures are just that — inspiration.
I will not exactly replicate another baker’s work. Every cookie is handmade, and your set will have my own style and creative interpretation while still following the theme and overall vision we’ve discussed.
Once your 50% deposit has been paid and we’ve finalized your order, I will send you an AI-generated vision of your cookie set so you can see the direction I’m planning to take.
Please remember that this is a design concept, not an exact representation or guarantee of the finished cookies. Colors, piping, placement, shapes, and small details may vary when I bring the designs to life by hand.
When ordering custom cookies from me, you’re giving me some creative freedom to create a cohesive set while using your inspiration and requests to guide the overall design. 🤍
🤍 PICKUP POLICY
Regular pickups are available THURSDAYS & FRIDAYS ONLY.
I do not schedule regular pickups Saturday through Wednesday.
Please make every effort to arrive during your agreed-upon pickup time.
If you miss your scheduled pickup, I will hold your order for 2 additional days. You may arrange another pickup time based on my availability.
I cannot rearrange my personal or weekend schedule to accommodate a missed pickup.
After the additional 2-day period, unclaimed cookies may be donated and no refund will be provided.
🤍 TRANSPORTING & STORING YOUR COOKIES
Once your order has been picked up and leaves my hands, Butter Than Ever Bakery is no longer responsible for damage that occurs to the cookies.
For the safest transportation and storage:
• Transport cookies on a completely flat, level surface in your vehicle.
• Keep them in a temperature-controlled environment.
• Keep them out of direct sunlight.
• Never leave cookies in a hot vehicle.
• Handle boxes carefully.
Heat, sunlight, improper storage, and improper transportation can cause icing to melt, colors to bleed, cookies to shift or break, and other damage.
I cannot provide refunds or replacements for damage that occurs after pickup due to transportation, handling, heat, sunlight, or improper storage.
🤍 INGREDIENTS & ALLERGENS
Every cookie is individually heat-sealed and labeled, and ingredient/allergen information is also provided with each order.
My decorated sugar cookies contain common allergens including dairy, eggs, and gluten and are made in a kitchen that uses nuts.
Butter Than Ever Bakery is not an allergen-free kitchen.
Please review the ingredient and allergen information before consuming or serving the cookies, especially if you or one of your guests has a food allergy or sensitivity.
If you have questions regarding ingredients or allergens, please contact me before placing your order.
🤍 SHIPPING
At this time, I do not ship cookies.
All orders must be transferred directly to the customer in accordance with Minnesota Cottage Food requirements.
🤍 MINNESOTA COTTAGE FOOD DISCLOSURE
“These products are homemade and not subject to state inspection.”
🤍 ONE LAST THING…
Custom cookies involve so much more than the hours you see me decorating them!
Every order involves messages, planning, designing, ordering or shopping for supplies, making dough and icing, baking, decorating, drying time, individually heat-sealing and labeling each cookie, packaging your order, and cleaning everything afterward.
I absolutely love what I do, but my time is valuable too. These policies allow me to protect that time while continuing to create cookies I’m proud to send home with you.
By placing an order with Butter Than Ever Bakery, you acknowledge and agree to these policies.
Policies are subject to change. The most current version of Butter Than Ever Bakery’s policies will always be available in this pinned post.
Thank you for trusting me with your special events and for continuing to support Butter Than Ever Bakery! 🍪🤍
