PRODUCTS
Custom Cakes
Artisan Sourdough Breads
Tender Sourdough Focaccia
Signature Floral Cakes and Cupcakes
Tempting Cupcakes
Billowy Brioche Donuts
Exquisite Buttercream Creations
Decadent Brownies
Homestyle Cookies
Artfully Adorned Cookies
Elegant Eclairs
Unique Cookie Cakes
Fun and Flavorful Cake Pops and Cake Gems
Hot Cocoa Bombs and Designs
Pillowy Marshmallows
Overflowing Pies
We have a wide array of products to meet the unique requirements for each customer, ensuring there is something for everyone. INTRODUCTION
With warmth and gratitude, we extend our heartfelt thanks for considering us to be part of your special event. We take immense pride in upholding time-honored traditions by meticulously crafting all of our products from scratch, using the freshest locally sourced ingredients available. Our specialty lies in the delicate artistry of Buttercream and Focaccia decoration, ensuring a sensory delight that's as visually captivating as it is delectable. We are celebrated for our artistry in crafting signature floral cakes and cupcakes and creating unique creations through the delicate strokes of hand painting and the textured beauty of palette knife technique.
*** In consideration of allergies, please feel free to inform us of any specific dietary requirements. Our kitchen handles tree nuts, milk, eggs, wheat, dairy, peanuts, soybeans, strawberries and shellfish. While our kitchen is not gluten-free, we pride ourselves on being gluten-friendly. We do offer a limited selection of gluten-free items, and rest assured, we take rigorous precautions when handling them to ensure your safety. ***
POLICIES
Please take a moment to review our policies with care; your understanding is greatly appreciated.
• Custom orders require a minimum of 7 days' notice (60 days for weddings). Once placed, any alterations to your order will incur supplementary fees.
• To confirm your order, we require a 50% non-refundable retainer.
• Additional charges apply for specialty and individual packaging.
• Custom orders cannot be cancelled within 14 days of the due date (45 days for weddings) and 50% of the total remains non-refundable.
• You have the flexibility to reschedule your custom order up to 60 days in advance without penalty. However, within the 60 days, the original retainer remains non-refundable.
• After 60 days, all payments are non-refundable, and rescheduling will necessitate a new 50% non-refundable retainer.
• Delivery and set up charges will calculate into your order.
• Please note, although we employ minimal fondant ingredients for specific decorations, we do not offer full fondant cakes. We are more than able to accommodate your needs to the extent that time permits or as much as is feasible. Please note for expedited orders, there will be associated expedited fees. Your convenience and satisfaction are of utmost importance to us, and we are here to assist you with any special requests. We diligently strive to construct items securely and package them with the utmost care and protection. Once your order leaves FFB, we are no longer responsible for any issues that may arise. However, in cases of delivery-related problems caused by us, we'll make every effort to resolve them at no additional cost. For issues occurring after delivery, additional charges will apply. We genuinely value your timely communication; if you have any concerns, don't hesitate to reach out within 24 hours. Your happiness is our top priority. Kindly adhere to the specified timeframe (24 hours) to inform us of any issues and to return any uneaten portions for quality control checks which aids us in securing your overall satisfaction. Occasionally, we may make mistakes, and we appreciate your understanding and the chance to rectify them and learn from these experiences. Just like everyone, we are human and not without our imperfections. Your feedback helps us continuously improve our service. We are committed to addressing and resolving any issues you may encounter, as we highly value the opportunity to make things right and to make certain you are completely delighted with our service. Your experience with FFB is not just about savoring exceptional flavors; it's about creating cherished moments, one delicious bite at a time. We welcome you to become part of our sweet journey.
