18/10/2026
📌 OFFICIAL FOOD BUSINESS ORDER POLICY
To ensure smooth transactions and maintain the quality of our products and services, all customers are kindly requested to read and comply with the following policies before placing an order.
1. ORDER CONFIRMATION
All orders must be confirmed with complete and accurate details. Orders will be considered final once confirmed by the customer and acknowledged by our business.
2. NO CANCELLATION POLICY
Once an order has been confirmed, cancellations are strongly discouraged. For customized, pre-ordered, or already-prepared products, cancellation may no longer be accepted due to the ingredients, preparation time, and costs involved.
3. STRICTLY NO BOGUS ORDERS
We do not tolerate fake orders, false contact information, or unclaimed orders without prior notice. Customers are expected to place orders only when they are certain of their purchase.
4. DOWN PAYMENT AND PAYMENT TERMS
A down payment may be required to secure an order. Any applicable refund or forfeiture will be handled in accordance with the agreed terms and applicable laws.
5. PICKUP AND DELIVERY
Customers are responsible for providing accurate contact information and being available at the agreed pickup or delivery time. Any changes must be communicated in advance and are subject to approval.
6. CUSTOMER RESPONSIBILITY
Please review your order details carefully before confirming your purchase. Changes to the order after confirmation will depend on product availability and preparation status.
7. RESPECT AND FAIR TRANSACTIONS
We are committed to providing quality food and reliable service. In return, we expect honesty, cooperation, and respect for our time, resources, and business operations.
By placing an order, customers acknowledge and agree to comply with these policies, subject to applicable consumer protection laws.
Thank you for your understanding and for supporting our business. We appreciate your trust and continued patronage.
PLEASE ORDER RESPONSIBLY. NO BOGUS ORDERS.
Management reserves the right to decline orders from customers with a documented history of fraudulent or repeatedly unclaimed orders, subject to applicable laws.
