24/04/2025
TERMS AND CONDITIONS
All Cakes made by Cake and cupcake station are subject to the following terms and conditions. Please read them carefully before transferring any money. By transferring money, you are confirming that you have read and understood the following.
Deposits and Payments:
All bookings require a deposit to confirm and secure your date.
We require 50% deposit of your total order and is payable by cash, or by bank transfer. Payment details will be provided once you are ready to pay or transfer your payment. Your order will only be booked once the deposit is received and confirmed. Remaining balance should be paid upon pick up of the cake.
Deposit is NON-REFUNDABLE but is transferrable to another date only if the date is still available. Please inform us atleast 2 weeks ahead if order date will be moved or transferred.
Cancellations:
In some unlikely events of Cake and cupcake station having to cancel an order, we will give you as much notice as possible, and any payments made will be refunded in full as soon as possible.
Changes to your design/cake flavour:
We are more than happy to change aspects of the design and flavour of the cake with at least 2 weeks notice. If any preparation has started, additional cost will apply to cover this.
Changing the Pick up date:
Moving your pick up date to an earlier date is not guaranteed due to limited availability of our time. But this can be discussed on an individual basis.
Delivery and Set Up:
Delivery/Pick-up will be agreed with you upon placing your order. We will also contact you by your preferred method the day before the date to confirm.
All orders are for pick up only or delivered via Grab Car, CUSTOMER will book the ride. Delivery fee will be Shouldered by the Customer.
Set up costs will be quoted if applicable and are separate to delivery costs.
Although we try our best to deliver cakes at the agreed time, we cannot be liable if weather, traffic (or other conditions that are out of our control) affect the time of delivery - we will try and notify you if we think we may be late due to any of these reasons.
Damages:
Cake and cupcake stations is not responsible/liable for any damage caused to the cake after delivery/pick-up due to mishandle. NO REFUND will be given
Please store your cake in the box that it was delivered in.
Please store your cake in an airconditioned room in case it will be used in a later time after pick up.
Do not place your cake in direct sunlight or anywhere hot.
Keep pets away from the cake.
Wrap any cut edges of your cake in cling wrap to preserve the freshness.
Ingredients:
All our ingredients are of the highest quality.
Sponge, flavored and chocolate cakes, are made to be eaten within a week of the celebration. The cakes are made in clean premises every effort is taken to keep ingredients in a cool and dry place.
Shelf Life Of The Cake:
Sponge, Chocolate and Carrot cake can be kept up to one week after delivery.
Allergies:
Although we try to cater for everyone’s needs, it cannot be 100% guaranteed that the kitchen is allergen free due to the ingredients used. If you have any allergies, please discuss this with us when booking your cake.
If you have any questions regarding any of our terms and conditions, please do not hesitate to get in touch.
Contact us on 09619056318
Cake and cupcake station
© Updated 2025 by Cake and cupcake statiion
