We recommend:
At least 3 business days’ notice: We are open from Friday 6pm - 10pm, and Saturday/Sunday from 9am to 10pm. But you are always welcome to mail or whatapps us if you need to place order on other days. If you have a particularly large order, the earlier notice we have, the better.
3. As we are a small homebake with limited staffs available, we will try our best to accomodate the order
s. We will try to take as many order as we can handle but this depends on the baker/oven can physically produce.
4. Once we are at capacity, we won't be taking anymore orders. So do drop us email or whatapps us to check out before placing orders. :)
Details of the orders are:
- Name of customer
- Order items
- Order amount
- Contact number
- Pick-up point and time
5. Current we do not offer cash on delivery service (COD). All payments will be done via Bank Transfer. Orders will only be processed after full payment is done.
6. As of now, we do not offer door-to-door delivery service.
7. Pick-up point and time:
- Juru Autocity Bukit Mertajam.
- Queensbay Mall Bayan Baru, Penang island. on every Saturday and Sunday. Kindly call / whatapps to contact before pickup.
8. We will not accept responsibility for late or non-deliveries if:
- Customer is not present at the time which the delivery was requested to take place
- No valid contact number was given to us to make reasonable attempts to contact customer to deliver the order successfully.
9. We will make one (1) attempt to contact customer upon the first unsuccessful delivery. We may arrange to have the same order delivered at a later time within the same day.
10. In the event of any non-delivery, no requests for refund will be entertained due to the perishable nature of our products.
11. Items sold are not refundable.