I‘ve been baking celebration cakes for friends and family for over 10 years, starting a small page in 2019 whilst still being a working mum dedicated to my two boys! After 20 years working in quality, 15 years for a medical device manufacturer, I had the opportunity to leave the industry & go out alone doing what I love, ‘Baking Smiles’. Trying is better than not trying Right? I have trai
ned to Level 2 Food Hygiene & Safety for catering & have also completed training on food Allergens & HACCP. Westfield Bakes offers a newly refurbished kitchen facility, fully insured and registered with the local authority (awaiting inspection). For me to be able to offer bespoke and traditionally made cakes and bakes for all occasions. Ordering:
Orders can be made via telephone, e-mail or social media messaging. I will always aim to reply to queries within 24 hours of receipt. Once all order requirements have been discussed and the order confirmed, cancellation must be made at least 7 days prior to the delivery/collection date to avoid cancellation fee! Orders must be confirmed in writing by Westfield Bakes to be valid. Personal consultations can be arranged at the Westfield Bakes site if necessary, please enquire for details. Please try and give at least two weeks order time minimum! Ingredients:
All cakes, bakes and goodies are prepared by hand in the Westfield Bakes kitchen & use only fresh quality ingredients. There are NO packet mixes here! Each cake is traditionally made & therefore does not contain the preservatives added to store cakes allowing them to sit on the shelves for months. All Westfield Bakes products will be labelled with ingredients & allergen listings and a best before date indicating the optimal freshness for the product will be before the marked date. Allergens:
I am available to cater for specific allergies or dietary requirements, including gluten & nut free, Vegetarian & vegan diets. All ingredients including allergens are segregated, stored separately & procedures are in place to prevent any cross contamination. Although every care is taken to create an allergen free or vegetarian/vegan product, these are created in a kitchen facility that at other times also handles;
Animal products
Eggs
Soy
Wheat
Nuts
I therefore will not guarantee 100% free from on my products! Delivery/Collection:
Free local delivery within 10 miles is available on all orders. Delivery details will be confirmed at time of order. Collection can be made by arrangement from the Westfield Bakes kitchen in person. Please discuss this at time order. Once delivery/collection has been made Westfield Bakes takes no responsibility for damage caused to the product resulting from mishandling! Payment/Deposits
Payment should be made in full at least 48 hours prior to delivery/collection. Westfield Bakes reserves the right to not complete an order if payment has not been received in full at this time. Payments should be made by bank transfer, bank details will be confirmed/provided at time of order. Deposits are only required for large orders or wedding cakes over £250 where a non-refundable £50 deposit will be required. Complaint/Returns:
If for any reason you are unhappy with any Westfield Bakes product, firstly please do get in touch as soon as possible. Any problem whereby Westfield Bakes is genuinely at fault will be refunded in full. All other complaints will be discussed with product returned where possible for investigation and a partial credit or refund may be offered at the discretion of Westfield Bakes. Colours & decorations:
Every effort is put into creating the perfect occasion cake and where each product is made bespoke, replication of a product may result in a slight variation in colour or decorations. Hand made models may vary slightly in appearance or size, toppers and non-apparels may also vary. Westfield Bakes reserves the right to select suitable substitutes where necessary.
