21/01/2021
And another lovely message this week from K&R who say: "Well done on an informative newsletter highlighting the excellent work you and your team are doing. We appreciate your professionalism and attention to detail." K&R, thank you so much for writing in.
And from the same estate, GR says: "Thanks very much for the newsletter. I suspect that you rarely get emails other than to query and complain, so I just wanted to say thanks. It was a very informative mail, and so nice to get a positive update on so many things. I have been a resident owner since 2004, and I can honestly say that this is a cut above any correspondence received in that time. Well done to you and the team, please pass this on." Thank you, GR, it's always lovely to receive praise, but yours is particularly heartwarming.