Make, bake and decorate

Terms and Conditions

Before placing an order with Make Bake and decorate please read all the trems and conditions carefully. Once the deposit has been paid and date secure this is considered to be accepted and acknowledged of the trems and conditions

Birthday/Celebration Cakes

To secure your booking a £10.00 non-refundable non-transfundable deposit is required via bank transfer or cash. No

order is secure unless this has been paid the remaining balance is due on collection for cash payments
the week before via bank transfer payment. All
cakes are the property of Make bake and decorate until the cake has been paid in full. Non - edible items
On collection you will be advised of any items that maybe present in your cake. It will then be the customers responsibility to ensure that all of these items are removed before consuming. I.e
Ribbon
Dowels
Wires
Cocktail sticks
Flower picks

Allergen Disclaimer

I am happy to make gluten and dairy free cakes however while I make every effort to use separate utensils wash and sterilise all equipment before use and store free from ingredients I can't 100% guarantee allergen free products. Nut Allergens I do not make any nut free cakes as I have nuts on the premises. Make bake and decorate accepts no libilty for customers suffering allergic reactions. Collection/Delivery
All birthday/celebration cakes are to be collected on the date and time agreed. Customers must notify me if they are unable to collect at the agreed time. Once the cake has left my site it is no longer my responsibility for any damaged caused. Cakes should be transported on a flat surface in a boot or footwell of the front passenger seat not on a car seat or on someone's knee and the area must be free from any loose items that may fall and cause damage to the cake. I will have made every effort to ensure that my cakes are stable for transport. How to store

Once the cake is safely in your home/venue it should be left in its box until needed do not put in a fridge keep at room temperature and away from heat and direct sunlight. Cancellations

If the customer should need to cancel an order for whatever reason the full deposit will be retained. If for any reason I have to cancel an order then all money will be refunded. Wedding cakes

A £50.00 non-refundable deposit is required to secure your date. The remaining balance is due a week before the wedding. delivery and set up is changed separately and is changed depending where the venue is. Prices start from £15.00 this fee includes delivery to the venue set up and attaching any items I.e bride and grooms flowers etc and taking photographs. Photos are taken to verify that the cake has been set up and left in perfect order. I will not take any responsibility after my departure. If you opt for fresh flowers on your cake then it is the customers responsibility to speak with your florists to determine the flowers used. Please note that some flowers are highly toxic so it is the customers responsibility to make sure that the flowers used do not contain pesticides and are food safe. Complaints

In the unlikely event that there is an issue with your order the cake must be returned to me within 24 hours so I can inspect it before any refunds or discount is offered. It is at the sole discretion of Make bake and decorate and all decisions are final. On refunded or discount will be given if the cake has been transported stored or kept beyond the recommended use by date