1.Where are you based?
- Camberely, GU15 4AY
2.Do you deliver?
- Unfortunately, at this stage, the cakes are pick up only!
3.What are your prices?
- Each cake varies in price depending on size and design.
4.How do I order?
- You can send me a message or call me to find out if your chosen date is free. Please note, it’s not classed as booked until I have the deposit! It can be pa
id by cash, or bank transfer. The remaining amount can be paid in cash on receipt or by bank transfer beforehand.
5.Cancellation?
- If you decide to cancel your order, the deposit is returned ONLY if the order is canceled no later than two weeks before the event OR in unforeseen circumstances on my part that led to a failure to complete the order. Please keep in mind that the cakes are specially designed for each customer (bespoke cakes), trying to put in every wish for the details you want. There is no cataloging and you can not know in advance whether the design you want will fit perfectly with your ideas. If the cake already made does not meet your requirements, you can return it as the deposit you paid remains non-refundable. If you decide to keep the cake, you are required to pay the entire agreed amount.
6.How much notice do you need?
- Typically I get booked up anywhere from 2-6 weeks in advance, but some dates are more popular than others, so it’s always worth checking if there’s been a cancellation or a missed date. Please do it as early as possible though to avoid disappointment!
7.I have another question?
- Sure, feel free to shoot me a message through my website:
http://www.zcakes.co.uk
