12/12/2023
Here are some order policies for Creamy Layers:
1. **Order Placement:**
- All cake orders must be placed through our page or contact number given through inbox.
- Orders should be placed at least 2-3 days in advance of the desired delivery/pickup date.
2. **Customization:**
- We offer a variety of cake flavors, sizes, and designs for customization.
- Customers can specify their preferred design, color scheme, and any additional decorations.
3. **Payment:**
-Minimum 50% of advanced payment is required at the time of order placement.
- We accept major cash on delivery and online mobile payment methods (such as Bkash or Bank Transfer).
4. **Cancellations and Modifications:**
- A cancellation fee may apply for orders canceled less than 24 hours in advance.
5. **Delivery and Pickup:**
- We offer both delivery and pickup options.
- Delivery charges may vary based on location and distance.
6. **Quality Assurance:**
- Our cakes are freshly baked and prepared for each order.
- We use high-quality ingredients to ensure the best taste and presentation.
7. **Refunds and Returns:**
- Please check carefully on every side of your cake before receiving it from delivery boy.
- Refunds or replacements will be considered in cases of quality issues or errors on our part.
- Customers must provide photographic evidence within 30 minutes of receiving the cake.
Please note that these policies are just a starting point and can be customized based on the specific needs and practices of our page.