21/11/2021
For customers receiving broken tarts, we don’t send out tarts right out the oven. It is always cooled for a certain amount of time for the filling to settle. The delivery services are very impatient but we still make them wait before the product is completely ready. Yes they are fragile but they don’t break unless it is handled carelessly. Some of the times the riders carry it on their cycles handles or just hold it on their hands while delivering it. You can imagine the amount of movement the package goes through in certain cases. Just so you know, as a brand we don’t ever want to dissatisfy our customers 🙂
