24/07/2026
"You're the worst."😂
Let's break down this "horrible service."
10:54 AM – Customer sent the first message.
11:18 AM– I replied (24 minutes later).
12:33 PM– Customer changed the order.
12:55 PM– I replied again (22 minutes later) and sent the order confirmation form, which clearly stated:
📌 Orders are delivered within 1–2 days after confirmation.
1:14 PM– Customer requested “same-day delivery”, despite the message they had just received.
2:35 PM – I was officially declared "the worst."
So no, I didn't reply after 24 hours. I didn't leave anyone on read all day. My replies were 22–24 minutes apart.
I run a small home-based business, not a company with a full-time customer support team. I also have an infant, which means there are moments when feeding, changing, or comforting my baby takes priority over answering messages instantly.
If same-day delivery was essential, a simple "No worries, I'll order elsewhere" would have been completely understandable. Instead, because I couldn't provide an instant reply and couldn't ignore my own delivery policy of 1–2 days after order confirmation, I was told my service is "horrible" and that I'm "the worst."
Thank you for cancelling your order. I genuinely hope you find a business that can meet your expectations.
To everyone else who understands that there is a real person, and now a mum to an infant, behind this page, thank you for your patience, kindness, and support. It never goes unnoticed. ❤️
