Coates Group

Call Directions Website Contact the business

Coates Group Empowering millions of seamless customer experiences around the world every day.

We help the world’s biggest and most loved QSR brands simplify operational complexity and deliver millions of seamless customer experiences—every day, with tailored technology and end-to-end services.

Coates is proud to sponsor the 2026 Drive-Thru Report. Read this year’s study to see how brands achieved 94% overall sa...
06/10/2026

Coates is proud to sponsor the 2026 Drive-Thru Report. Read this year’s study to see how brands achieved 94% overall satisfaction in the drive-thru (+3% vs last year), with one of the most important factors for customers being order accuracy.

Coates was a proud sponsor of the 30th Annual McDonald's Technology Charity Classic last month, which included a number ...
04/09/2026

Coates was a proud sponsor of the 30th Annual McDonald's Technology Charity Classic last month, which included a number of Chicago Crew playing alongside some of our McDonald’s partners, raising a record breaking $665,000 in support of Ronald McDonald House Chicagoland & Northwest Indiana. The event brought together McDonald's stakeholders, technology partners, and industry peers for a memorable day of connection, collaboration, and giving back!

Ahoy! Our Chicago Crew stepped out to celebrate the summer, lakeside! We set sail on Lake Michigan aboard the ‘Chicago E...
13/08/2026

Ahoy! Our Chicago Crew stepped out to celebrate the summer, lakeside! We set sail on Lake Michigan aboard the ‘Chicago Elite’, and enjoyed an afternoon of beautiful skyline views with the people who make Coates an excellent place to work.

At Coates, we believe creating connections and empowering strong relationships is what drives excellence across our work. Shared experiences like our Summer Party unify us as one Crew, unlock the power of our differences, and strengthen the connections that help us to grow. We look forward to creating more lasting memories with our Crew.

In July, the Coates Canada team was proud to support two incredible fundraising events benefiting Ronald McDonald House ...
03/08/2026

In July, the Coates Canada team was proud to support two incredible fundraising events benefiting Ronald McDonald House Toronto: the Ronald McDonald House Toronto Charity Golf Classic and the Ronald McDonald House Walk/Run the following day.

Together, these events raised more than $488,000 to help provide comfort, care, and support for families with seriously ill children. We’re grateful to have spent two memorable days alongside our Crew and our valued McDonald's partners, all united by a shared commitment to making a meaningful difference.

Thank you to everyone who participated, volunteered, donated, and helped make these events such a tremendous success. We're proud to be part of a community that comes together to give back.

A year in the making, we are excited to share the new addition to our Chicago office, featuring an Innovation Lab, open ...
27/03/2026

A year in the making, we are excited to share the new addition to our Chicago office, featuring an Innovation Lab, open collaboration area, a dedicated workshop spaces & more! As our growth journey in the US market continues, we've invested in a space designed to bring people together — fostering creativity, collaboration and connection amongst our Crew and in support of our proud customer partnerships.

Thank you to our partners Carr Realty Advisors, BE Architects and TW CHICAGO, and to our own Crew who poured their passion into creating a space that's already breathing new life into our US business.

This refresh reflects our ongoing commitment to creating environments our Crew enjoy coming to, and we're excited to share how we're bringing this commitment to life across more of our global offices.

We’re still buzzing from our first time attending and sponsoring MURTEC 2026 – what a week for our attending Crew Jeff M...
23/03/2026

We’re still buzzing from our first time attending and sponsoring MURTEC 2026 – what a week for our attending Crew Jeff Miller (Chief Experience Officer), Carolyn Williams (VP, Account Management - North America), and Keith Carpio (Senior Director, Strategic Partnerships)!

From networking and exchanging ideas with brand leaders and innovators, to hearing action-oriented insights from restaurant tech trailblazers, we ended the conference with a deepened understanding of the challenges and ambitions we share with our industry partners, and valuable takeaways to drive effective solutions.

Last week, we were thrilled to attend SPARK Ignite, the Inspire Foundation’s annual celebration of Inspire Brands’ commi...
10/03/2026

Last week, we were thrilled to attend SPARK Ignite, the Inspire Foundation’s annual celebration of Inspire Brands’ commitment to supporting dreamers, doers and difference-makers.

The night was filled with food, fun, engagement and entertainment. Throughout the night we celebrated the $24 million given back to youth-serving nonprofits across the country, including the announcement that College AIM received the top grant via the Foundation's 2025 SPARK Accelerator program.

This Sunday 8th March marks International Women's Day and this year's theme is Give To Gain.It’s a reminder that progres...
03/03/2026

This Sunday 8th March marks International Women's Day and this year's theme is Give To Gain.

It’s a reminder that progress happens when we actively give — through support, opportunity, advocacy and allyship.

At Coates, we see this in the everyday actions that shape our culture, from mentoring and showing up for our communities, to supporting one another to grow.

Over the coming week, we’ll be sharing some examples of how Give to Gain comes to life across our teams, and the meaningful impact that collective effort can create.

👋🏼 Say hello to Arcelia Trejo, our Director of Account Management, based in Chicago! 👋🏼Collaborating closely with our cu...
24/02/2026

👋🏼 Say hello to Arcelia Trejo, our Director of Account Management, based in Chicago! 👋🏼

Collaborating closely with our customers, Arcelia works to understand their needs, advocate for their goals, and helps them turn complex problems into thoughtful, creative solutions that drive meaningful outcomes.

Arcelia's favourite parts about being a member of the Crew are the people and the collaborative culture. The sense of teamwork, problem-solving mindset, and shared ownership allow her to build trusted relationships with our customers and see the impact of her work brought to life.

Swipe through the images to learn more about Arcelia!

👋 Say hello to Ian Erickson, our Back-End Engineer, based in Chicago! 👋Wearing many hats, Ian works behind the scenes to...
12/01/2026

👋 Say hello to Ian Erickson, our Back-End Engineer, based in Chicago! 👋

Wearing many hats, Ian works behind the scenes to develop and maintain the services that keep data flowing smoothly from the cloud to our media players and screens - plus plenty of problem-solving, testing and QA along the way.

What Ian loves most is being part of the growing NAM-Tech team and seeing first hand how it has evolved into what it is today.

Swipe through the images to learn more about Ian!

Address

36 Doody Street, Alexandria
Sydney, NSW
2015

Opening Hours

Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+61296993122

Website

Alerts

Be the first to know and let us send you an email when Coates Group posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Coates Group:

Shortcuts

Share