07/26/2026
Warning long post, but important!
Payment:
• A 50% non-refundable retainer is required at the time of booking to reserve your order date. Orders are not confirmed until the retainer has been received.
• The remaining balance is due at pickup or prior to delivery.
Design:
• Designs are created using the inspiration photos, themes, and descriptions provided by the customer. While I will do my best to capture the overall look and feel, exact replicas are not guaranteed.
• Final design decisions, including colors, layouts, and artistic details, are at the discretion of Bailey Bakes.
Handmade Product Disclaimer:
• Every cookie is handcrafted and decorated individually. Slight variations in color, detail, lettering, and placement are normal and make each cookie unique. These variations are not considered defects.
Pickup & Acceptance:
• Customers are responsible for inspecting their order at pickup.
• Once an order has been picked up or delivered, it is considered accepted. Bailey Bakes is not responsible for damage occurring after pickup or delivery due to handling, transportation, storage, or weather conditions.
Cancellations:
• Cancellations must be made at least 7 days before the scheduled pickup date.
• The 50% retainer is non-refundable. Cancellations made with at least 7 days’ notice will not be responsible for the remaining balance.
• Orders canceled fewer than 7 days before pickup may be responsible for the full balance, as supplies have been purchased and production has begun.
Changes to Orders:
• Requests for changes to designs, quantities, or pickup dates must be made as early as possible. While I will do my best to accommodate changes, they cannot be guaranteed once production has begun.
Allergens:
• Products are made in a home kitchen that handles common allergens, including wheat, milk, eggs, soy, peanuts, and tree nuts. While precautions are taken, cross-contact cannot be guaranteed.