HelloSpoke

We ❤️ phone calls. HelloSpoke offers a simple and reliable voice experience for businesses. What does that really mean?

HelloSpoke provides an automated answering service with emergency call escalation, maintenance mitigation (up to 20%) and resident communication for multifamily communities. We take plain old telephone service (analog audio) and turn it into digital data that is transferred over the internet (VoIP). You no longer have to pay the phone company. Our communication platform provides you with mobility

and freedom, at one set price. There are no long-term commitments or hidden fees. Not only that, but we stand behind our services and earn your business each month through 24/7 support from our US datacenters. Let us show you the new way to communicate – with HelloSpoke.

04/03/2025

The MARCH Piñatagrams are out for delivery!

Congratulate our five winners that had the highest number of maintenance emergency calls, with the lowest average response times in March!!!

🏆 Mission Main Maintenance Team 🏆
Mission Main Apartments | WinnCompanies

🏆 Rudy Loya 🏆
Gardens of Valley Ranch | Dayrise Residential

🏆 Larry Torruella 🏆
Moosup Gardens | Vesta Corporation

🏆 Kevin Ranck 🏆
Historic Pasture Mansions | CRM Rental Management, Inc.

🏆 The Berkeley Maintenance Team 🏆
The Berkeley | Knightvest Residential

03/07/2025

The FEBRUARY Piñatagrams are out for delivery!

Congratulate our five winners that had the highest number of maintenance emergency calls, with the lowest average response times in February!!!

🏆 City West Maintenance Team 🏆
City West Apartments | Oberer Companies

🏆 David Hunt 🏆
American To***co Center | Gallery Residential

🏆 George Rosado 🏆
Riverside Village | The Schochet Companies

🏆 Team Three 🏆
Multiple communities | Seldin Company

🏆 Bellmar South Maintenance Team 🏆
Bellmar South | Knightvest Residential

02/05/2025

The JANUARY Piñatagrams are out for delivery!

Congratulate our five winners that had the highest number of maintenance emergency calls, with the lowest average response times in January!!!

🏆 Chris Monty 🏆
South Shore Group | HallKeen Management - Real Estate Management & Investment

🏆 Joshua Greenlaw 🏆
Munjoy South Apts | SHP Management Corp.

🏆 Archie McCarthy 🏆
Englewood Condos | First Realty Management

🏆 Ryan Windle 🏆
The Retreat Northwest | Greystar Apartments

🏆 Mario Ramirez 🏆
The Residence at North Dallas | CAF Management

01/06/2025

The DECEMBER Piñatagrams are out for delivery!

Congratulate our five winners that had the highest number of maintenance emergency calls, with the lowest average response time in December – all under 3 minutes!!

🏆 Sunset Maintenance Team 🏆
67 calls, averaging 2 min, 31 sec
Sunset Lake | TI Communities

🏆 Joshua Greenlaw 🏆
61 calls, averaging 2 min, 29 sec
Munjoy South Apts | SHP Management Corp.

🏆 Jeremy Flaherty 🏆
46 calls, averaging 2 min, 28 sec
Enterprise Brockton | Trinity Management, LLC

🏆 Chris Hernandez 🏆
46 calls, averaging 2 min, 44 sec
The Glenns at Millers Lane | Peak Living, LLC

🏆 Dwight Hickman 🏆
43 calls, averaging 2 min, 10 sec
M Club Apartments | Greystar Apartments

12/05/2024

We're mixing it up – our NOVEMBER winners are getting Piñatagrams!

Congratulate our five winners that had the highest number of maintenance emergency calls, with the lowest average response time in November!

🏆 Sunset Maintenance Team 🏆
78 calls, averaging 3 min, 22 sec
Sunset Lake | TI Communities

🏆 Windham Maintenance Team 🏆
68 calls, averaging 3 min, 27 sec
Windham Heights | Vesta Corporation

🏆 Kevin Dufresne 🏆
51 calls, averaging 2 min, 49 sec
New Orchard Hill Estates | Trinity Management, LLC

🏆 Pedro Gilrosario 🏆
49 calls, averaging 4 min, 18 sec
Rutherford Park Townhouses | Preservation Management, Inc.

🏆 Sebastian Osorio 🏆
45 calls, averaging 4 min, 42 sec
St Croix | Peak Living, LLC

11/07/2024

Congratulate our five OCTOBER winners that had the highest number of maintenance emergency calls, with the lowest average response time!

🏆 Robert Osorio & Edwin Villanueva 🏆
89 calls, averaging 4 min, 28 sec
Lantower Brandon Crossroads | Lantower Residential

🏆 Shawn Patterson 🏆
50 calls, averaging 1 min, 49 sec
Royal Mall | Vesta Corporation

🏆 The Berkeley Maintenance Team 🏆
46 calls, averaging 3 min, 36 sec
The Berkeley | Knightvest Residential

🏆 Kevin Lutz 🏆
89 calls, averaging 7 min, 28 sec
Pebble Creek Apartments | Peak Living, LLC

🏆 Sunset Maintenance Team 🏆
64 calls, averaging 3 min, 23 sec
Sunset Lake | TI Communities

10/01/2024

Congratulate our five SEPTEMBER winners that had the highest number of maintenance emergency calls, with the average response time in the 2 minute range!

🏆 Alex Dearaujo 🏆
Averaged 2 min and 5 sec
Melville Towers | Peabody Companies

🏆 Tyrone Davis 🏆
Averaged 2 min and 9 sec
Muncie Property Group | Flaherty & Collins Properties

🏆 Jaime Carreras 🏆
Averaged 2 min and 26 sec
Dona Ana Apartments | Monarch Properties Inc.

🏆 Rudy Loya 🏆
Averaged 2 min and 29 sec
Gardens of Valley Ranch | Dayrise Residential

🏆 Helen Daniel 🏆
Averaged 2 min and 57 sec
Rose Valley Apartments | Arnold Grounds

09/12/2024

It’s day, and HelloSpoke is proud to support St. John Center.

Their mission to help people experiencing homelessness overcome barriers to housing and self-sufficiency is something we really believe in.

As a company that supports multifamily housing, we know how important it is for everyone to have a place to call home. That’s why we’re standing behind St. John Center today to help them make a bigger impact in our community.

If you can, join us in supporting this great cause! 💙
https://mtyc.co/wmozyf

09/06/2024

Congratulate our five August winners that had the highest number of maintenance emergency calls, with the average response time in the 2 minute range!

🏆 Chris Hernandez 🏆 (3 time winner!)
Averaged 2 min and 18 sec
Glenns at Millers Lane | Peak Living

🏆 BJ Strobel 🏆
Averaged 2 min and 18 sec
Province of Briarcliff | Peak Living

🏆 Ariel Delarosa 🏆 (2 time winner!)
Averaged 2 min and 31 sec
Lebanon Ridge | Dayrise Residential

🏆 Sunset Lake Maintenance 🏆
Averaged 2 min and 31 sec
Sunset Lake | TI Communities

🏆 Richard Duran 🏆
Averaged 2 min and 49 sec
Beech Tree Glen & Broad Ripple Apts | JG² Companies

08/05/2024

July's (cookie cakes) are out for delivery!

Congratulate our five winners that had the highest number of maintenance emergency calls, with the lowest response times in July!

🏆 Marcus Kiser 🏆
Averaged 2 min and 48 sec
The Park at Emerald Village | Peak Living

🏆 Pinebrook Maintenance Team 🏆
Averaged 3 min and 0 sec
Pinebrook Manor Apartments | Preservation Management, Inc.

🏆 Tyrone Davis 🏆
Averaged 3 min and 30 sec
Muncie Property Group | Flaherty & Collins Properties

🏆 Chris Hernandez 🏆
Averaged 3 min and 47 sec
Glenns at Millers Lane | Peak Living

🏆 Rod Minor 🏆
Averaged 4 min and 12 sec
Woodland Apartments | HallKeen Management - Real Estate Management & Investment

07/07/2023

Having the most emergency phone calls in one month may not make you feel like a winner. But you are to us! We are celebrating weird “wins” in resident phone calls – like the property with the most calls about toilets. Or the most persistent caller. Or fastest maintenance responder.

Cookie cakes are on their way now. If you get one – we’d love to see a pic! If you don’t, fingers crossed you get a weird win next month :)

Address

118 E Main Street, Suite 100
Louisville, KY
40202

Telephone

(888) 955-5155

Website

http://hellospoke.com/

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