Jakayla's Sweet Creations

Terms and Conditions
Updated December 29, 2020

Pricing

Sugar cookies: $32-$45/dozen (base price-may increase with flavor, difficulty of design and quantity of colors needed)
Minimum 1 dozen cookies per order. I do not do quantity discounts-each cookie is handmade and decorated fresh for you. PYO (paint your own) Cookies: $5 each
Premade single cookies: $3-5each
Chocolate covered pretzel rods :

$2 each
Chocolate covered oreos: $10 for half a dozen, $20 per dozen
DIY cookie kits: $25
Valentine Love boxes: available soon

Packaging
Each of my sugar cookies come individually heat sealed to ensure maximum freshness unless otherwise stated. Labels on each cookie and/or box state the variety and known allergens. Orders are placed inside bakery boxes for easier transport. Availability
When inquiring about available dates, please keep in mind that my calendar can fill up quickly and availability is subject to change. Inquiring about a date does not reserve your spot on my calendar. Dates are only reserved when your retainer fee has been paid. Decorated sugar cookies by the dozen will need to be ordered no later than 2 weeks out from your event. Singles can typically be made and available with 5 days notice. With the exception of Holiday themed cookie kits, PYO cookies or love boxes. Quotes
I am happy to give quotes on orders. Feel free to send me inspiration pictures or ideas. I can not offer copyrighted images and/or characters. I also will not exactly replicate another baker’s work. Placing an order
After receiving your quote, it is your responsibility to confirm or pass within 24 hours. A 50% retainer fee (non-refundable, transferable dependent on my availability) is due within 48 hours of confirming your order. I will send you an invoice with details of your order. Failure to pay your retainer fee cancels your order. Feel free to reach out to me if you are having difficulty making the payment. Final payment (remaining 50%) is due 1 weeks before your event. Failure to make your final payment on time will result in your order being canceled. Your retainer fee will NOT be refunded and will NOT be transferable to a different date. Orders ( excluding cookie kits, pre-made single cookies and Love boxes) placed less than 1 weeks before event date will require 100% payment up front and may be subject to a 25% rush fee. Payment options
Payments may be made using cash, Cashapp, or Zelle no exceptions. I do not accept checks, Venmo, or PayPal. Change an order
Changes to cookie designs, quantities, or dates may be requested. I will do my best to accommodate your request. All changes must be requested no later than 2 weeks before your event and may be subject to additional fees. Cancel an order
Canceled orders will be given credit for the amount paid, which will be good for 6 months following cancellation date. No refunds will be given for canceled orders. Orders canceled one week or closer to event will receive no credit. If I must cancel an order due to emergency, a full refund will be issued. Refunds
All sales are final. Delivery and pick up
Orders may be delivered at a public agreed location or they may be picked up at my house. If you choose to pick up your order, I will provide my address when scheduling pickup time. You may send someone in your place, but please let me know who to expect. Orders must be picked up at the agreed upon time. My schedule is busy and although I maybe at home, I do not have time to wait on you. Reach out if you are running late or need to change your pickup time. If your pickup time has passed by 30 minutes, I will reach out once. I will reach out a second time at the end of the day of pickup. I will reach out a third and final time 24 hours after your pickup time has passed. Failure to respond or reach out to me after 48 hours results in your order being forfeit. No refund or credit will be issued. Order release and cookie care
Once you have left with your order, the order is no longer my responsibility. Please clear a flat surface in your vehicle to set the box(es) on. Cookies and treats are fragile and it is important to handle them with care. Payment of your retainer indicates that you agree and comply with the above terms and conditions. A copy will be texted or emailed to you as well.