02/09/2022
āMy momās 83rd birthday was February 1st. It was her first birthday since my dad passed last Summer. Theyād been together for 63 years.
When I found out mom was stopping at Publix, I quickly called to order her favorite Deli sub. I also asked if the associates could wish her a happy birthday. The Publix team in Vero Beach, FL, went out of their way to make her feel special. Chad, the Bakery Manager, not only sought out a big slice of her favorite Publix cake, but also found the perfect dozen roses to have ready when she arrived.
When she walked in, a dozen Publix associates, including Chad, wished her a happy birthday. She called, sobbing, overwhelmed with joy. They made her feel so special on what could have been such a sad day.
Thank you so much to the crew at South Point in Vero for making my mom feel like the most important and beloved person on the planet. This is why I shop at Publix. Youāve made two old ladies ugly cry with happiness.ā ā Wendy D., Publix customer.